FAQ
Frequently Asked Questions
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Domestic (Japan) orders ship within 3–5 business days. International orders ship within 2 weeks. You'll receive a shipping notification email with a tracking number (when available) as soon as your order is on its way.
We accept returns or exchanges only in the case of a manufacturing defect, within 7 days of delivery, for items that are unused, unworn, and have all original tags attached. We're unable to accept returns for reasons of personal preference (e.g. size or color) — please check our size guide on each product page before ordering.
Each product page has a "Size Guide" with actual garment measurements (length, chest, shoulder, sleeve) for every size. We recommend comparing these to a similar item you already own.
We accept credit card payment only, processed securely through Stripe. We never see or store your card details ourselves.
Yes — the order confirmation email you receive after checkout includes a "View your order" link showing your order status. Once shipped, a follow-up email includes your tracking number when one is available.
Yes, we ship internationally. See our Legal Notice page for current shipping rates and delivery estimates by destination.
Our order emails are sent from a no-reply address that isn't monitored, so replies to them don't reach us. Please use the Contact form below for any questions — we'll get back to you from there.
Some of the model photography on this site is generated using AI. Garment details such as color, print, and fabric are represented as accurately as possible.